The ROSE Awards
GREAT CUSTOMER SERVICE MAKES
A LASTING IMPRESSION

A rose is a thing of beauty. When you see it, you appreciate it. You want to grow it, savor it and put a light on it for all to see.

 

Twenty years ago, the Detroit Metro Convention & Visitors Bureau named its awards program that celebrates outstanding service in the hospitality industry after it: Recognition of Service Excellence (ROSE).

 

We recognize service excellence because hospitality is important business in metro Detroit. It attracts 14.2 million visitors annually. It has grown 60,000 jobs. It contributes nearly $6 billion to our tri-county economy every year. And visitors who have a fulfilling experience in metro Detroit, that includes outstanding hospitality, come back again and again. That's worth celebrating.

 

ROSE AWARDS UPDATE

  • Now accepting nominations for the 2015 award year. Click here to give a ROSE. Note to Human Resources Manager/Director: Promotional toolkits will be available by mid-March.
  • Thank you to all those who attended our 2014 ROSE Awards Ceremony & Reception at the Fox Theatre. Check out the honorees, press releases, event photos and highlights video.

 

ROSETile_Nominate

 

ROSETile_Sponsor

 

Detroit Metro Convention & Visitors Bureau